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Experts say the Zoom AI backlash is just the beginning

In this photo illustration a Zoom App logo is displayed on a smartphone on March 30, 2020 in Arlington, Virginia. - The Zoom video meeting and chat app has become the wildly popular host to millions of people working and studying from home during the coronavirus outbreak. (Photo by Olivier DOULIERY / AFP) (Photo by OLIVIER DOULIERY/AFP via Getty Images)

It’s been a bit of a rough PR week for video meeting and chat platform Zoom. The app, which became synonymous with remote working during the pandemic, received a few sideways glances when it announced plans to bring workers back into the office.

Then, thanks to a post on blog StackDiary, users on X, formerly Twitter, caught wind of what appeared to be a change to Zoom’s terms of service (TOS), which would seemingly allow the platform to feed user “content” to AI programs in training almost indiscriminately.

Zoom calls workers back to office:Even Zoom wants its workers back in the office: ‘A hybrid approach’